Privacy Policy

We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website and services.

1. Information We Collect

We may collect the following types of information when you use our website:

  • Basic information such as your name, email address, and shipping address;
  • Order and logistics information related to your purchases;
  • Payment-related information (payment card data is processed securely by third-party payment providers and is not stored in plain form on our servers);
  • Browsing behavior, device information, and other data related to your use of the website.

All sensitive information, such as credit card numbers, is protected using SSL (Secure Sockets Layer) encryption technology during transmission.

2. How We Use Your Information

We use your personal information only for legitimate and necessary purposes, including:

  • Processing and fulfilling your orders;
  • Providing customer service and after-sales support;
  • Improving our website, products, and user experience;
  • Complying with legal obligations and responding to lawful requests.

We do not collect personal information with the primary purpose of selling it, and we do not use your personal data for purposes unrelated to providing our services.

3. Sharing and Disclosure of Information

We are committed to the following:

  • We do not sell your personal information;
  • We do not sell your contact information;
  • We will not use your personal information or photos for advertising purposes without your explicit consent.

We may share your information only in the following limited situations:

  • With payment processors, logistics companies, and other service providers, but only to the extent necessary to complete your orders and provide our services;
  • When required to do so by law, regulation, court order, or a lawful request from government authorities.

All service providers are expected to protect your information and are not permitted to use it for any other purposes.

4. Data Security

We use a variety of technical and organizational measures to help protect your information, including:

  • SSL encryption for data transmission;
  • Secure server and infrastructure management;
  • Access controls and restricted permissions for personal data;
  • Reasonable safeguards to help prevent data loss, misuse, or unauthorized access.

While we take reasonable steps to protect your information, no method of transmission over the Internet or method of electronic storage is 100% secure. You are encouraged to keep your account credentials safe and not share them with others.

5. Your Rights

You may have the right to:

  • Access, update, or correct your personal information;
  • Request deletion of some or all of your personal data, except where we are legally required or permitted to retain it (for example, for tax, accounting, or dispute resolution purposes);
  • Withdraw your consent or stop using our services.

To exercise any of these rights, please contact us by email:
Email: [email protected]

6. Data Retention

We retain your personal information only for as long as is reasonably necessary to fulfill the purposes described in this Privacy Policy, or as required by applicable law (for example, for tax, accounting, or legal compliance purposes).

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in laws, regulations, or our business practices. When we make changes, we will post the updated policy on this page. Any changes become effective immediately upon posting.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

8. Contact Us

If you have any questions, concerns, complaints, or suggestions regarding this Privacy Policy or our data practices, please contact us at:

Email: [email protected]

Company Information

Company Name: Hong Kong McCormack Trading Limited
Address: NITI, 3/F,GOOD HARVEST CENTRE,33 ON CHUEN STREET,Fanling Hong Kong
Email: [email protected]
Phone: +852 47594018
Service Hours: Monday – Friday, 8:00 AM – 6:00 PM (GMT-5 / GMT-4)
Response Time: We respond to all email inquiries within 24 hours.